Who we are

Creature Media Ltd t/a Creature & Co.

How can you contact us

Creature Media Ltd

FAO: Head of Data Protection

Address: 76 Marylebone High Street, London, W1U 5JU.

Email: [email protected]

What we do

We are a purpose-driven creative agency that helps brands drive positive change for the benefit of people and planet. Our services include content creation, implementation, strategy and insight. Driving behaviour change is the catalyst for everything we create. We measure our success by building behaviour change metrics into every project, measuring increases in awareness, knowledge, empowerment and action for more information please visit our about us page.

Who do we process data about?

We process the personal data of individuals who use our service as described above. The main data subject types are current or prospective business customers, employees or collaborators. We may also process the personal data of visitors to our website via cookies. A link to our cookies policy is here.

What do we do with your data?

We process people’s data for several purposes including:

• To work with our collaborators
• Process our contracts
• Help our customers achieve their goals
• Assess the traffic on our website
• Business Marketing/newsletters
• Respond to queries

How long do we keep it for?

While cookie retention is outlined in our Cookies policy, we retain other information in line with our retention policy, factors which may affect this are our obligations to revenue, our legitimate interests, and the nature of the processing undertaken.

Where do we keep your data

Your personal data will be retained only in the UK, we do use other providers however these are based in the EU. Should we seek to process your personal data outside of the EU or the UK we will use appropriate transfer mechanisms.

Do we share your data?

Outside of anonymised statistical data, we do not share the personal data that you share with us, with any other party.

What are your rights and who should you contact?

Individuals have rights over their personal data under EU law. These rights are not absolute and some qualifications and restrictions do apply. In summary your rights are:

Right of access; Right to rectification; Right to be forgotten / erasure; Right to restrict processing; Right to object; Right to refuse automated decision making and/or profiling; Right to portability.

You also have the right to seek compensation through the courts in the event that your data privacy rights have been infringed. Creature Media Ltd is committed to helping individuals exercise their rights. If you have a query you can email us at [email protected] or contact us though the other contact details above.

Contact Details for the relevant data protection Authorities

Office of the Information Commissioners Office (UK): www.ico.org.uk

Information Commissioner’s Office: Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF

Telephone: 0303 123 1113